Crafting Connection, Inspiring Spirit
If you have questions this is where you will find the answers! But wait, what if you can't find the answer you're looking for! Never fear! You can reach out to me through my Contact page, and I will answer any questions I can!
Frequently Asked Questions
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How are your products made?
- My soaps are made using the cold process methid. That means I make them from the raw ingredients, including lye, water, oils and fats, fragrance oils and essential oils and botanicals.
- My other bath and body products are made in a similar way combining the raw inredients to create the finished products.
- As for my Decor and Witches Tools, I start by gathering the materials I need from the world out side. Things like moss or wood, shells, stones etc.. I then clean and dry and cut them as needed. Once prepared I use paints, glues, strings and beads from my hoard :) to creat one of a kind works of art.
- Are your products safe for sensitive skin or allergies?
- The base recipies for all of my bath products is formulated to me mild and gentel on dry of sensitive skin, and I follow all the IFRA (international fragrance association) guidlines for the safe usage rates for all of my fragance and essential oils. As with all things though each person has their own sensitivities and I cannot garuntee that you won't experiance a reaction. I follow all of the FDA's labeling reulations and list all ingredieants in my product lables and on my product pages on the website.
- Are your ingredients organic or sustainably sourced?
- Unfornunatley no, I do my best to only use high quality sustainably sourced ingredients, but there are some essential oils that are difficult to source sustainably and so in an effort to do as little harm as possible I substitute synthetic fragrances in the place of certain essential oils. I also use some pigmented micas for colors that can’t be created using natural ingredients.
- How do I use your ritual soaps?
- You can use them in a shower or bath as you would any other soaps. As with other types of magic it’s all about intention, before you bathe decide what that intention is then hold it in your mind or state it verbally as you wash. Nothing too complicated. My soaps were created for people who need a quick and simple solution to add a bit of ritual to their day.
- How do I care for my handmade soaps
- Keep them in a dry place and allow them to dry thoroughly between uses. Consider placing the soap into a soap bag, or organza bag, which can be used in place of a loofa and then hung up to dry or placing the soap in a soap dish that provides adequate drainage. Never allow your soaps to sit in standing water.
- Do you offer custom or personalized products?
- I dont offer custom soaps of bath products, but I am open to custom orders for my decor and withces tools! Im always excited to help bring to life my fellow witches creative visions! Please do reachout to me on my contact page! I'd be honored to help you bring your creative spirit to life!
- How soon will I receive my order?
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Items are typically shipped in 1-5 days, holiday shipping times vary based on the volume of orders. I ship by USPS first class and priority mail which typically takes 3 days for your order to arrive. For more information take a look at my shipping polices here.
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- Do you ship internationally?
- At this time I do not ship outside of the United states. For more information take a look at my shipping polices here.
- What are your return and refund policies?
- Due to the very personal nature of bath products I do not accept returns on soaps or bath salts, but if there are any issues with your order please contact me and I will do my best to address them. For more information see my refund policy here.
- I accept returns on witchy decor and altra items within 30 days of your order. Your refund will be processed within 1-5 days of receipt of the returned product. Please contact me to make return/refund arrangements. For more information see my refund policy here.